24/7 outsourced support for your project
Your product. Our support. Users' happiness.
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Awesome solution for app developers and SaaS products

Professional support team is one of the main parts of any company’s success. And that’s who we are. If you want to hire qualified specialists who can cover your back day-and-night and keep your customers happy then we will make a perfect team.

SupportHunt has the unique ideology, we believe in 24/7 support and that’s why we are ready to offer different customer service outsourcing solutions. Don’t let your customers wait! Outsourcing support can easily improve the authority of your company, save your time and money. Prevent losses of customers and revenue – entrust the full time support to our team.

Users ask you a question

And wait until someone from your team is online to respond

Users are unhappy because they should wait

You lose loyalty of current customers and money from potential customers

Users ask you a question

We immediately answer to all questions

Users are happy with immediate interaction

You increase loyalty of current customers and gain new customers from interested users with help of outsourced support provided by SupportHunt

Benefits

24/7/365 availability

Our highly skilled team of technical support specialists is ready to help you any time of the day (or night). We are always within an easy reach.

Experienced team

We have the most dedicated outsourcing agents that have experience in different niches and are passionate about technologies and IT. That’s why it is easy for us to dig deep into the details of our customers’ products and services to provide the best support via live chat or email.

Happiness orientation

We know how to make your customers happy. No one has left being frustrated or not satisfied. With the experience behind our backs, we are able to calm down the emotional hurricane and do our best to improve the authority of your company by providing support on the highest level at a cost-competitive price.

Modern technologies

Your customers won’t wait long because we use different software and apps that give a possibility to reply fast and efficiently.

How it works

Platforms we are working with

We work with the world leading support-software plarforms

If you are using a support platform that is not listed here, just drop us a line and we will learn the possibility to integrate it with our processes to customize outsourcing customer support for your company.

FAQ

We collect here the list of the most common questions

If you don’t find an answer for your question, just drop us a line and we will provide you with any information that you need.

How long does it take your team to reply?

We reply immediately, the maximum reply time is 5 minutes. So your customers won’t wait long, actually, in 99,9% of cases they will not wait at all.

Do you provide support on weekends and holidays?

Yes, we do. Our support team works nonstop for our clients.

How will your team know what exactly to reply to my customers?

Our team loves challenges and everything new. We are extremely dedicated and have a lot experience in different spheres. So it will take us 2 weeks to learn about your company.

What platform should I choose for support?

The one that is the most suitable for your needs. We work with Intercom, Slack, Drift, Zendesk and will assist you during the whole process of the integration, if it is needed.

Do I have to pay additionally for development of email templates, script writing, etc.?

No, these features are already included in any of the plans.

Do I need to sign any contracts?

No 😄 You subscribe to any of the pricing plans and we start to plan and build our partnership straight after.

Ready to get the best support?

Start evaluating it today!

Ready to start? Let’s discuss all details!

Our customers