Professional live chat agent support team is one of the main parts of any company’s success. And that’s who we are. If you want to hire qualified specialists who can cover your back day-and-night and keep your customers happy then we will make a perfect team.
Customer Support
24/7 Outsourced Customer Support For Your ProjectAwesome solution for app developers and SaaS products
SupportHunt has the unique ideology, we believe in 24/7 support and that’s why we are ready to offer different customer service outsourcing solutions & Live chat agents. Don’t let your customers wait! Outsourcing support can easily improve the authority of your company, save your time and money. Prevent losses of customers and revenue – entrust the full time support to our team.
Benefits
24/7/365 availability
Our highly skilled team of technical support specialists is ready to help you any time of the day (or night). We are always within an easy reach.
Experienced team
We have the most dedicated outsourcing agents that have experience in different niches and are passionate about technologies and IT. That’s why it is easy for us to dig deep into the details of our customers’ products and services to provide the best support via live chat or email.
Happiness orientation
We know how to make your customers happy. No one has left being frustrated or not satisfied. With the experience behind our backs, we are able to calm down the emotional hurricane and do our best to improve the authority of your company by providing support on the highest level at a cost-competitive price.
Modern technologies
Your customers won’t wait long because we use different software and apps that give a possibility to reply fast and efficiently.
How it works
Platforms we are working with
We work with the world leading support-software plarforms
If you are using a support platform that is not listed here, just drop us a line and we will learn the possibility to integrate it with our processes to customize outsourcing customer support for your company.
FAQ
We collect here the list of the most common questions
If you don’t find an answer for your question, just drop us a line and we will provide you with any information that you need.
How long does it take your team to reply?
We reply immediately, the maximum reply time is 5 minutes. So your customers won’t wait long, actually, in 99,9% of cases they will not wait at all.
Do you provide support on weekends and holidays?
Yes, we do. Our support team works nonstop for our clients.
How will your team know what exactly to reply to my customers?
Our team loves challenges and everything new. We are extremely dedicated and have a lot experience in different spheres. So it will take us 2 weeks to learn about your company.
What platform should I choose for support?
The one that is the most suitable for your needs. We work with Intercom, Slack, Drift, Zendesk and will assist you during the whole process of the integration, if it is needed.
Do I have to pay additionally for development of email templates, script writing, etc.?
No, these features are already included in any of the plans.
Do I need to sign any contracts?
No 😄 You subscribe to any of the pricing plans and we start to plan and build our partnership straight after.
Ready to get the best support?
Start evaluating it today!
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Our customers
