We support your customers 24/7 via your live chat system
You are busy with everyday business tasks, designing new projects, analyzing market, spying on competitors, developing sales strategies and don’t have time to answer your website visitor's or customer’s questions.
Our live chat agents communicate with all your visitors and customers without making any of them wait for a reply. Let us care about them 24/7/365 while you are busy.
You are using bots that need endless customization and don’t “feel” your customers. They don’t understand the details of the site visitors questions and frequently may send an inappropriate message. A lot of internet users prefer to communicate with real humans.
Even in the world of high-tech solutions where bots are being involved in more and more spheres every day replacing human resources, real people are still valuable, they don’t act according to the set scheduled plan and can analyze the situation without picking “the most fitting scenario”. Among the SupportHunt soldiers, there are only real people who are ready to take a dare and prove that they are better than robots by delivering in time replies with all the information your customers need without generating misunderstandings.
To provide online 24/7 support by your own forces, you need to hire at least a few operators, who will need some working space, equipment and also you will have to pay them. As a result, you waste your time and money.
At SupportHunt you will get a team of dedicated specialists who already have all necessary equipment, downloaded apps and you don’t have to invest the time in educating them. Another benefit is the fact that the monthly fee is less than an average support specialist’s salary. Make your customers feel you are concerned about their problems with the help of the outsourced support managed by the SupportHunt team.
The best part of qualitative support is happiness of customers. Having an outsourced team that helps you to run business will improve the authority and build trust to your company.