Pricing

Start to support your customers in 24/7 mode today!

We provide simple and clear pricing

Pay a straightforward flat rate. No caps, no limits.

AI ChatBot
- $ 299 Monthly
- - 24 Hours/7 Days Availability
  - Instant Resolution
  - Automating your Customer Support
  - Cost-effective
  - Omnichannel
  - Agents required when human assistance is needed
  - Build & Training required (Extra Cost)
  - Unlimited chats*
- Sign Up

Starter
- $ 999 Monthly
- - 8 Hours/7 Days Availability
  - 1 Assigned Support Agent
  - Email/Live Chat
  - AI Chatbot
  - In-depth training on client products
  - Feedback Collection
  - Basic Reporting and Analytics
  - Knowledge Base Creation
  - Unlimited Assistance No Cap
  - Quality Assurance
  - No Setup Fees
- Sign Up

Best choice

Optimal
- $ 2499 Monthly
- - 24 Hours/7 Days Availability
  - 3 Assigned Support Agents (1 per shift)
  - Dedicated Account Manager
  - Email/Live Chat/Social Media
  - AI Chatbot
  - In-depth training on client products
  - Upsell/Cross-sell Training
  - Return and Refund Management
  - Dispute Resolution
  - Feedback Collection
  - Advanced Reporting and Analytics
  - Knowledge Base Creation
  - Monthly Performance Meeting
  - Unlimited Assistance No Cap
  - Quality Assurance
  - No Setup Fees
- Sign Up

Ultimate
- $ 4999 Monthly
- - 24 Hours/7 Days Availability
  - 6 Assigned Support Agents (2 per shift)
  - Dedicated Account Manager
  - Up to 2 Languages support
  - Email/Live Chat/Social Media
  - AI Chatbot
  - In-depth training on client products
  - Upsell/Cross-sell Training
  - Return and Refund Management
  - Dispute Resolution
  - Feedback Collection
  - Advanced Reporting and Analytics
  - Knowledge Base Creation
  - Weekly Performance Meeting
  - Unlimited Assistance No Cap
  - Quality Assurance
  - No Setup Fees
- Sign Up

Tailored Support Solutions Just for You ? 🛠️

Whether you require dedicated agents, prefer using your own support software, or have unique needs, we can craft a custom plan. By default, we utilize helpscout.com for email and on-site live chat support and we use our own AI chatbot platform for first layer support.

What we do

Team education

Our support specialists learn all the information you provide about the company, its products and services.

Email templates creation

After the analysis of the provided company details is made, we create different templates for replies on the most possibly asked questions and requests

Script writing and integration of apps

Our developers write all the necessary scripts for the integration. In future, they will constantly check and upgrade them according to the apps updates and our clients needs

Email and ticket support

When an email or ticket is received our specialist provides clear and complete answer to solve customer’s issue and reduce the chance of follow-up

Live chat support

SupportHunt team is awake 24/7 to reply immediately and have your back. If we need your assistance for the solution of a certain problem, we will send a request to you

Reports

At the end of each month we will send you a report with the detailed description on what works were done, how many of interactions we’ve handled, average reply time, customer satisfaction rate and so on

Ready to get the best support?

Start evaluating it today!

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Our customers